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CORONAVIRUS – useful information and contacts

As everyone is aware, there is a huge effort under way in the country to provide support, assistance and advice to those in need.

Further to our regular updates and contact points, the following list has been compiled by community groups and volunteers to highlight some of the hardworking services, support and outlets that are available during this difficult time.

If you have any contacts to add, please let us know – email –

As always, the first point of contact for potential volunteers and those in need should be the West Sussex County Council Community Hub (number and web page below).

Please click a link to jump to the appropriate section:


The latest government advice is to stay home except for essential outings like shopping, work and a daily outing for exercise.

  • Stay 2m (6ft) away from other people and do not meet with anyone, even friends or family.
  • Wash your hands often.

The main signs of Covid-19 are a fever and dry cough.
If you have these symptoms, self-isolate at home for 7 days.If a household member has symptoms, the whole household must self-isolate at home for 14 days.

The following contacts may be useful:

WSCC Coronavirus Community Hub

033 022 27980(lines open 8am-8pm)
They offer support, information, help and advice on any Corona-related issue.Note: they are very busy, please phone for urgent requests, otherwise contact online at West Sussex County Council Corona Virus Community Hub

Contact them online to volunteer.

Facebook group

  • Group name – ChichesterCovid-19MutualAid
  • Residents can request help or shopping and a local resident will help. This is usually quicker than an online request through the Hub.


  • If you have symptoms you do not have to call 111, but may do so if you need advice.
  • Stay home for 7 days. DO NOT go to your GP with Corona symptoms
  • Call 111 or for urgent medical attention 99

Domestic violence help

  • National helpline open 24 hours 0808 200 0247
  • WORTH local helpline open Mon-Fri 9am-5pm 07834 968539 or 033 022 28181
  • Dial 999 if you are in fear or danger.

Mental health

  • MIND 0300 123 3393 – open Mon-Fri 9am-6pm
  • The Samaritans 116 123 (Freephone) open 24 hours a day
  • For online help see

Social Fund

  • 0800 169 0140 for advice on budgeting loans or advances for those on benefits.


  • 01243 773687. Delivery only, and staff are extremely busy. Donations are much needed.


Supermarket opening times

  • including OAP hours (for retirement age, disabled or vulnerable shoppers)

Sainsbury’s, Westhampnett Rd

  • Mon – Sat – 8am-8pm
  • Sun – 10am-4pm
  • OAP hour – 8am-9am – Mon, Wed, Fri
  • NHS staff access – 7.30am-8am – Mon-Sat

Tesco, Fishbourne Rd East

  • Mon – Thu, Sat – 8am-10pm
  • Fri – 8am-8pm
  • Sun – 10am-4pm
  • OAP hour – 8am-9am – Mon, Wed, Fri

Waitrose, Via Ravenna

  • Mon – Thu, Sat – 7.30am-8pm
  • Fri – 7.30am-9pm
  • Sun – 10am-4pm
  • OAP hour – 7.30am-8.30am – Mon-Sat – 9.45-10.45 Sun

Lidl, Portfield Way

  • Mon – Sat 8am-10pm
  • Sun – 10am-4pm
  • No specific OAP hour

Aldi, Barnfield Drive

  • Mon – Sat – 8am-8pm
  • Sun – 10am-4pm
  • No specific OAP hour

Iceland, South Street, Chichester

  • Mon – Sat – 9am-6pm
  • Sun – 10am-4pm
  • OAP hour 9am-10am – Mon-Sat

A HUGE thank you to those displaying rainbows and teddy bears, and those clapping for the NHS at 8pm on Thursdays.

Thank you to all supporting their community by working, volunteering and staying home.

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